To say United Airlines is having a week from hell would be an understatement.
That eventually led to the video everybody has seen - a 69-year-old man being dragged off the plane by security officers after refusing to give up his seat.
The backlash from the incident resonated around the world, with social media users in the United States, China and Vietnam calling for boycotts of the No. 3 US carrier by passenger traffic and an end to the practice of overbooking flights. One clip showed the man being removed from the aircraft, his face bloodied from the episode as others could be heard expressing dismay about the scene unfolding before them.
Munoz was asked about calls for his resignation as leader of the embattled airline on the ABC show "Good Morning America" following widespread outrage at the company's actions in the incident Sunday. "And you saw us at a bad moment and this could never - will never happen again on a United Airlines flight".
"I want you to know that we take full responsibility and we will work to make it right", he said.
The flight was loaded and preparing to leave Chicago's O'Hare International Airport on Sunday when the man was dragged off.
Munoz - who last month was named "US Communicator of the Year" by PR Week - pledged a "thorough review" of the airline's procedures and said the carrier would not send law enforcement officials onto planes remove passengers. Munoz said he felt "ashamed" as he watched video of the man being forced off the jet.
Munoz said he has not considered resigning.
"That is not who are family at United is".
Attorneys for Dao filed court papers Wednesday asking the airline and the city of Chicago to preserve evidence in the case. Those documents are often the first steps toward a lawsuit. His legal team planned to hold a news conference Thursday to discuss the matter with reporters.
Earlier footage of Dr Dao being dragged bloodied and screaming from the plane - scheduled to travel from Chicago to Kentucky - has made global headlines, earned the United States carrier worldwide condemnation and wiped a reported $1.3 billion from the company's value. The department announced Wednesday that two more officers have been placed on leave.
The airline then sought four passengers to voluntarily give up their seats for up to $1,000, which the ejected passenger refused before being told he'd have to leave the plane anyway.
It's also worth noting this third apology came after the United Airlines stock lost $250 million in market value.
The Transportation Department affirmed on Tuesday that it was reviewing the "involuntary denied boarding" of the United passenger.
CCTV catches the moment bullets - which were allegedly aimed at a tattoo shop next door - whizz past the child's head. Hart was arrested and faces a number of charges, including aggravated assault with a deadly weapon and endangerment.
I mean you see. really?" "No, I said, 'I'd have to get back to you on that.' I think that he is still under audit". And he had previously suggested that the ex-businessman could offer those returns to the public on Tax Day.
Three vending machines located in central Vegas will be operational by the end of May , the Las Vegas Review-Journal reported. Heroin-related overdose deaths also increased during the same period, almost quadrupling to 8,200 deaths in 2013.
Alcoa split in two in November 2016, creating Arconic for its growth-oriented businesses such as aerospace and automotive. With Kleinfeld's resignation, Elliott Management's core objective - a CEO change - has been realized, Arconic stated.
The U.S. scrambled two F-22 fighters from Elmendorf Air Force Base in Anchorage, Alaska, to intercept the Russian planes. North American Aerospace Defence Command monitors air approaches to North America and defends the airspace.
We already know that there's going to be a Moto Z2 this year too, and that will obviously serve as the successor to the Moto Z. The report adds both phones will use a MediaTek chipsets, though according to this Moto C Plus will have 64-bit processor.
Indeed, the company said earlier this year that it was looking at its corporate headcount for ways to operate more efficiently. For the customer, it's a trip to Walmart , which many will be happy to do if they just saved tens or even hundreds of dollars.
Meanwhile, there are also changes to how the car's self-driving status is communicated to the person behind the wheel . The S560 and S560 4Matic use a new 4.0-liter twin-turbo V8, with 463 hp and 516 lb-ft.
Palmer Murray said Brown is happily living in Duanvale, Jamaica - where her family has lived for 200 years - and is doing well. A 117-year-old Jamaican Baptist woman is now the world's oldest human, according to the Gerontology Research Group.
After a brief chase, Stephens stopped his vehicle, Williams said. "What happened today was senseless", Williams said. Marshal Peter Elliott said that his auto had no Global Positioning System tracking capabilities.
Lyrid meteor showers expected to peak on Saturday
In the article "All You Need to Know: Lyrid Meteors", the organization writes, "It's active each year from about April 16 to 25". If you aren't keen on awaking super early to see the meteors, or staying up very late, there are other sights in the night sky.
President Trump visiting Kenosha on Tuesday
Scott Walker is expected to take part in the event, however, House Speaker Paul Ryan is out of the country and will not attend. Trump plans to sign an order in Wisconsin to tighten rules on technology companies bringing in highly skilled foreign workers.
New SUV Audi Q8 to be produced only in Bratislava
AUDI IS MOVING FAST to capitalize on the booming SUV market by rolling out a model to fill the gaps in its current line-up. The 2019 Audi Q4 will be built using Volkswagen's MQB platform, the same one that was used for the second-generation Q3.
Crystal Palace v Leicester City
Wilfried Zaha and Andros Townsend had yet to be born when this occurred. "Unfortunately for me, players forgot", said Allardyce. The Belgian global striker scored the equaliser as Palace fought back from two goals down to earn a point at Selhurst Park.
Aspen Skiing buying California's Mammoth Resorts ski areas
Hogan Lovells US LLP, Latham and Watkins LLP and Simpson Thacher Bartlett LLP are serving as legal counsel to Aspen and KSL. The following year, Squaw Valley USA and Alpine Meadows, two of the largest ski resorts at Lake Tahoe, combined operations.
Bank of America profits jump, helped by interest rates
In this Thursday, April 13, 2017, photo, a man uses a Bank of America ATM near the company's headquarters in Charlotte, N.C. The banking giant repurchased a net of $2.3 billion in common stock and paid out $0.8 billion in common stock dividends.
Telangana hikes quota for Muslims, tribals
KCR exhibited belligerence when he said: "I will not beg the Centre, but am going to fight to get the Bill implemented". Citywise, Hyderabad has the largest concentration whereas Khammam has the loswest population of Muslims.
PayPal heads in-store with Android Pay and Wells Fargo
Being introduced in the USA first, users will be able to use PayPal in Android Pay at all retailers accepting Android Pay . All current Android devices that support Pay (4.4 KitKat and above) will have access to the PayPal integration.
4 bodies in NY park are apparent homicide victims
Known MS-13 member, Jose Pena-Hernandez, 18, was found dead in October, according to investigators. MS-13 uses violence to intimidate rival gangs, using weapons ranging from firearms to machetes .